Search Knowledge Base Articles
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Adding a New Customer
23-05-2024 12:25 PMLogin to the dashboard click customers and on the left side there is a button New Customer. Customer Details - In the customer details session, fill in the boxe... -
Importing New Customer or Data
23-05-2024 3:35 PMYou can import customers, and items into your ImpactHER Accounting Software database via .csv file. The process for this feature is the same for customers, and items, only the fields a... -
Customising Customer Profiles
23-05-2024 5:07 PMEach customer profile includes essential details such as VAT number, website, currency, language preference, billing address, and contact information. Users can assign specific admins to customer accounts, granting access to critical financial det... -
Managing Contacts
23-05-2024 5:08 PMThe 'Contacts' section allows users to store contact information for individuals within a company. By setting permissions and customizing access levels, businesses can control what each contact can view or interact within the system. Personalized... -
Tracking Customer Interactions
23-05-2024 5:09 PMNotes can be added to customer profiles to keep track of important details or interactions. These notes are visible only to internal employees, safeguarding sensitive information. Users can generate instant customer statements for specific time pe... -
Invoicing and Proposals
23-05-2024 5:10 PMImpactHER Accounting / Bookkeeping Customers streamlines the invoicing process by displaying all invoices, payments, and proposals related to a specific client. Users can view, edit, or create new invoices with ease, ensuring accurate billing and... -
Managing Client Relationships
23-05-2024 5:06 PMWithin the ImpactHER Accounting / Bookkeeping Customers platform, users can easily navigate through the menu on the left and access the 'Customers' tab. This opens up a full list of all customers, with details such as company name, primary contact... -
Enhancing Customer Experience
23-05-2024 5:15 PMBy utilising ImpactHER Accounting / Bookkeeping Customers' features effectively, businesses can deliver exceptional customer service, track financial interactions, and streamline communication channels. From lead genera...